Customer Service

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New to Gmarket

  • Registration

    How to be a member of Gmarket?
    Not a member of Gmarket? Once you are registered,
    all services are free of charge for customers.
    Click here to register.
  • Search

    Search Tips!
    Simply enter a few words into the search box on top of the page,
    and we will show you all matching results. 
    Use the category navigation menu to search a particular type of product.
    If you're not sure exactly what you're looking for, just browse our event or promotion pages!
  • Order

    How to Order?
    Having selected your wish item(s), click on ‘Buy Now’ or ‘Add to Cart’ (for multiple items) from the item description page.

    Buy Now Add to Cart

    This will lead you to order page or shopping cart page.
    On these pages, please make sure that your selection, option details, quantity, delivery fee , discounted price,
    others are all correctly inputted. Afterwards, please click on the ‘Place an Order’ button.
  • Payment

    Payment method!
    We accept all major credit cards including VISA and Master PayPal, Wire transfer
    (if you had Korean bank account)and so on.
  • International

    International Shipping process!
    To see the international shipping fees and available countries, please click here.
    International shipping fee is calculated by the product details which was inputted by the seller and applied every time the goods are ordered for international shipping.
    Based on the product details, you will be charged for international shipping fee.
    Before you have your order shipped it is always the recipient's responsibility to account for possible customs fee and import duties
  • Tracking

    How to track my order?
    You can track your ordered item(s) not only for worldwide shipping but also domestic delivery through
    ‘My Gmarket>Shopping List’ on this page, you can also check the shipping information.